软面板管理器
收集, combine and display business data or 呼叫中心 statistics in real-time for operational monitoring.
作为决策者, 你需要获得及时, accurate data collected from multiple sources, including 呼叫中心 organizations, customer relationship management (CRM) tools , enterprise resource planning (ERP) solutions, and network/warehouse management systems.
收集, centralizing and displaying data from across your organization, the Alcatel-Lucent 软面板管理器 (SPM) provides a holistic view of what's going on at any given time. Through integration with third party and industry-specific solutions, it displays a detailed summary of your current and historical data on wallboards, 移动设备, computer or television screens .
Highlights
- Display statistics, calculated data and business data from a variety of sources on multiple devices
- Make informed, data-driven decisions based on intelligence
- Broadcast 消息 to alert users of weaknesses, news or targets
Features
- Diverse and flexible display formats: text area, 饼图, 图, 图表, 仪表, 晴雨表, 图片, HTML页面, 消息, 表格及其他
- Statistics and data display on multiple devices: LED wallboards, LCD/panel PC/plasma/TV screens, individual PC screens (Desktop Wallboard), Android tablet or smartphone (available on Google Play)
- User-friendly design and widget management through a web interface
Benefits
支持文档
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客户服务电子目录
下载The 客户服务电子目录 provide the details of the applications related to customer service, 比如自动服务员, 呼叫中心, crm集成…
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